October 4th, 2019 08:30am - 10:30am PDT
Some customers experienced issues while starting automated Appium tests for Android and iOS real devices in our European data center.
A high load of misconfigured test requests reached our systems which were causing those to not properly free resources in our services up to a point where new valid requests couldn't be handled by some instances of our services
We manually assigned additional resources to the affected services and deployed a fix to reject misconfigured jobs early.
We refined our test request validation and will add further measure to block misconfigured requests early.