April 3rd, 2019 11:46 PM - April 4th, 2019 02:39 AM PDT
Customers of the Real Device Cloud in the EU were unable to execute any type of automated tests or perform Live Testing.
Firewall rules pushed to our DNS servers in the EU for security reasons that worked in our other regions caused issues in the EU due to environmental differences.
The broken firewall rules were hot patched and the Real Device Cloud in the EU was redeployed.
The DNS servers in the EU will be rebuilt to match the configuration of DNS servers in other regions our service supports. This will cause no downtime for customers.