Customers may experience intermittent 502 errors when viewing and retrieving assets on The cause is an incident affecting a third party vendor (AWS). Updates are here:
2019-May-08 Service Incident
Incident Report for Sauce Labs European Data Center
This incident has been resolved, and full service is restored. If you are experiencing problems starting tunnels, please contact
Posted May 09, 2019 - 07:16 CEST
Sauce Connect is unable to start for any tests. Existing tunnels are not impacted. Our developers have isolated the cause and are carrying out a fix.
Posted May 09, 2019 - 07:07 CEST
This incident affected: Sauce Connect (Sauce Connect VM, Sauce Connect RDC).